







OUR GUARANTEE
At Vinthentic, we are committed to providing exceptional craftsmanship, timeless style and exceptional 24/7 customer service.
We offer a 30-day return option, no questions asked. If you're unsatisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Customers Love Balancewalk
Frequently asked questions
What if the shoes don't fit?
What if the shoes don't fit?
At Balancewalk, we want to make sure that you are completely satisfied with your purchase. Something doesn't fit? No problem! You can return or exchange your order easily and free of charge within 30 days.
How can I be sure that the size fits?
How can I be sure that the size fits?
We want your clothes to fit perfectly. That's why you'll find a detailed size chart and practical measuring tips with every product. Are you unsure? Email us at info@balancewalk.com or message us on our social media's and we'll help you further.
Are my payment details secure?
Are my payment details secure?
At Balancewalk, your security is our top priority. We use SSL encryption to protect your data and offer trusted payment methods such as PayPal, Klarna, credit card or instant bank transfer. You can shop with us worry-free!
How long does the delivery take?
How long does the delivery take?
We love fast and reliable deliveries! At Balancewalk you will usually receive your order within 5-7 working days. After your order, we will send you a tracking link so that you know exactly when your parcel will arrive.